Monday, November 2, 2009

TXU Energy or Reliant or what

Ok. So every time someone could think of an energy service provider, it shall be either Reliant or TXU Energy. Most people who newly move to Texas have a hard time selecting the energy provider they want. So the most common question they ask is - Which one should I choose Reliant Energy or TXU Energy and they always receive a unanimous response to that - None. The fact is that there are just too many ignorant people out there who are really not aware of any of these Energy Providers.

Reliant is still better than TXU Energy and I have seen some good reviews by certain customers but maybe they haven't yet tried other better energy providing companies like GEXA is. These are your money savers. However, TXU Energy has never been very popular for its services / costs with the customers. But being a giant that it is, its still the most widely known energy provider.

Sunday, October 4, 2009

Are Texas Energy Companies offering what you want?

Every Texas Energy Company has big claims on the kind of customer service they provide. But if you do have some time, I will suggest that you browse the net for a bit of information and you will get a lot of comments, reviews and posts / news item about how people are just too frustrated with the companies' customer service. When the price for energy is so high and cutting the electricity bills become just too difficult, it entirely comes down to customer service of our provider that shall keep our relationship intact.

Whether these companies are monitoring the social media platforms is really not known because I have hardly seen any comment by a company representative over a customer grievance. Recently, I came across a customer's frustration over Green Mountain Energy (one of the Energy providers in Texas). This guy complained about the company's customer service about 4 days ago. Obviously, he must have posted on the internet only after losing it to the company. But there was no comment by a company representative.

In the present era when social media has become a part and way of our lives, how could a business not attend to it. Infact, there are many businesses who have built themselves recently just because they came to know of their customer's demands, behavior, likings through social media channels on the internet.

This is a request and suggestion to all Texas Energy Companies to start monitoring their reputation on the internet if they haven't already done so. For the benefit of their business and satisfaction of their customers.

Tuesday, September 15, 2009

Homemade ways to cut your energy bills

Can you think of a family that do not use TV, Electric Heater, Air conditioning, Games, Iron, dish, network, washing machine, refrigerator, microwave and so on and so forth? I cant! Well but what do you do if you cant refrain from using the stuff but still infuriate every time you receive your energy bill? Ok, so here are some quick actions you could try:

Keep your windows and doors closed for maximum time so you block the sun and hence do not let the heat trap in.

Try box fan that draws cool air through the house at 79 deg. At night let a fan blow on you. Or in your room.

Try Cooking quick meals and cook more than just one. For next meal, you could actually just warm it up. Desist oven as much as you can.

Use vegetables like tomatoes, cucumbers, lettuce etc. that require no cooking.

Wash dishes by hand as much as you can. Use dishwasher as less as you can.

This is just Take 5 for today. Sadly, there is no magic that could cut your energy bills, its through our patience and resilience that could make us feel better the next time when that bloody bill falls in our mailbox.